• Troubleshooting Experience (TEx) What: Fun, team oriented, computer-based simulation exercises, with realistic interactive experiential learning scenarios, for technical problem solving training workshops. Why: Minimise service impact, resolve & restore faster, prevent reoccurrence, improve team collaboration, performance agreements, expectations & customer satisfaction. How: 1-Day to multiple-day, Face to Face &/or Virtual Instructor Led Training (vILT) workshops. […]